@if (permission && permission.includes('Ticket Delete')) { }
@if (isloader) { } @if (!input.value.length) { } @else { }
{{'Sl.No' | translate}} {{i + 1 + (paginator.pageIndex * paginator.pageSize)}} {{'Ticket Details'| translate}} @if (row?.ticketnote.length) {
{{'Note'| translate}}
} @if (row?.ticketdraft.length) {
{{'Draft'| translate}}
} @if (row?.overduestatus) {
{{row?.overduestatus | translate}}
} @if (permission && permission['includes']('Ticket Edit')) { {{row?.subject}} } @else { {{row?.subject}} } {{row?.subject}}
  • #{{row?.ticket_id}}
  • {{row?.created_at | date : setting?.date_format: settimezone}}
  • @if (row?.priority) {
  • {{row?.priority | translate}}
  • } @else { ~ } @if (row?.category_id) { @if (row?.category_id) {
  • {{row?.category?.name}}
  • } @else { ~ } } @else { ~ } @if (!row?.enc_last_reply) {
  • {{row?.created_at | dateAgo : timezone}}
  • } @else {
  • {{row?.enc_last_reply | dateAgo : timezone}}
  • } @if (row?.purchasecodesupport) { @if (row?.purchasecodesupport?.toLowerCase() == 'supported' || row?.purchasecodesupport == 'true') {
  • {{'Support Active'| translate}}
  • } @if (row?.purchasecodesupport?.toLowerCase() == 'expired') {
  • {{'Support Expired'| translate}}
  • } }
{{'User'| translate}} @if (row?.cust) { {{row?.cust.username}} } @if (row?.cust?.voilated == 'on') { } {{'Status'| translate}} @if (row?.status !== null) { {{row?.status | translate}} } @else { ~ } {{'AssignTo'| translate}} @if (permission && permission['includes']('Ticket Assign')) { @if (row?.status == 'Suspend' || row?.status == 'Closed') {
@if (row?.ticketassignmutliples.length && row?.selfassignuser_id == null) { @if (row?.ticketassignmutliples.length > 1) { } @else { } } @else { @if (!row?.ticketassignmutliples.length && row?.selfassignuser_id != null) { } @else { } }
} @else { @if (!row?.ticketassignmutliples?.length && row?.selfassignuser_id == null) {
} @else {
@if (row?.ticketassignmutliples?.length && row?.selfassignuser_id == null) { @if (row?.ticketassignmutliples.length > 1) { @if (sendingResponse['multiAss'+i]) { } } @else { @if (sendingResponse['multiAss'+i]) { } } } @else { @if (!row?.ticketassignmutliples?.length && row?.selfassignuser_id != null) { } @else { } }
} } } @else { ~ }
{{'Actions'| translate}}
@if (permission && permission['includes']('Ticket Edit')) { @if (true) { } @else { ~ } } @if (permission && permission['includes']('Ticket Delete')) { @if (true) { } @else { ~ } }
{{'No data Found'| translate}} {{'No data matching the filter'| translate}} " {{input.value}} "